FAQ

Frequently asked questions

Do you ship worldwide?


Currently, we ship to the UK and Europe. However, if you are outside these regions, please send us an email at info@filmtogether.uk and we will do our best to get a book shipped to you.




Do you offer refunds?


No books will be refunded after purchase. If there is something wrong with the order or the book has arrived damaged please send us an email at info@filmtogether.uk and we will address the issue.




How long will it take for my book to arrive?


If you are in the UK, your book should arrive in 2-3 working days via first class delivery. If you are in Europe, your book should arrive in 4-5 working days via first class delivery. Some deliveries may take slightly longer due to Covid-19.




Can I donate to the Film + TV Charity separately?


If you would like to make an additional donation to the Film + TV charity please head to their website, www.filmtvcharity.org.uk.




Do you accept PayPal?


No, we do not accept PayPal. However, we accept all other major debit and credit cards.